Updated May 2019
Who we are and how to contact us
The Sites (Warehouse/Showrooms, Website and App) are operated by Uniwax Limited t/a Stone World.
How we collect your personal information
Generally, we collect your information when you decide to interact with us. This could include purchasing in person, over the phone, via email when you sign up to receive emails from us. We also look at how customers use out website, so that we can offer the best possible experience.
We collect information in a number of ways which are listed below:
- When you register or use stoneworldlondon.co.uk (the ‘Website’)
- When you register or use the Stone Library App (the ‘App’)
- When you are registered on the Stone World customer relationship management in system when visitng our Warehouse/Showroom
- When you contact Stone World by telephone or email
- When completing any forms for transactional, employment or other purposes
The types of information we collect
We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you up to date on all the latest exciting Stone World news and new product arrivals.
Examples of information collected: Full name, email address, contact number, purchase information, interactions with us (e.g. sending us an enquiry), billing address, delivery address, automatically populated IP address & information from cookies.
Why we collect your personal information and how we use it
We collect and use personal information in a number of ways, including providing the services requested and informing you about products. When we process payments for orders, we ensure all data is handled with strict confidentiality and do not store any payment card numbers once the transaction has been completed. We send marketing updates via email, only once we have your consent to do so and you can choose to unsubscribe at any time.
How long do we keep your personal information for?
We keep your personal information in line with our company retention policy. We only retain information for as long as it is required.
Confidentiality and security of your personal information
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We do not sell your personal information for any purpose.